Payment & Delivery

Payment Options

Want to pay by Debit or Credit Card? – Then choose KLARNA CHECKOUT on your shopping basket page.

Take advantage of our Pay After Delivery payment option with Klarna, where you can pay for the goods once you have received them via debit card or bank transfer. Alternatively, you can pay with debit or credit card (Visa/Mastercard/American Express) immediately in the checkout. Also, it works brilliantly on all devices!

How Does Pay After Delivery Work?
Once your order is confirmed you will receive an email with a payment link from Klarna. You will then have 14 days to complete the payment online at your convenience at no extra cost. Please ensure your contact details are correct to make sure there are no issues with contact regarding payment.

Can I Save My Card Details to Make for a Faster Checkout Experience?
Absolutely! Gone are the days of continually typing your payment details when you next place your order. When making a purchase with Klarna for the first time you need to provide your mobile phone number, your e-mail and billing address. The second time using Klarna becomes even better, only your email address and postcode will be needed to complete your order offering the fastest possible way to checkout anywhere anytime.

I have Cancelled my Order. How Long will it take to Receive my Refund?
As soon as we’ve registered your cancellation or your return, the repayment will be processed by Klarna within the next working week.

Is my payment information safe?
Payment information is processed securely by Klarna. No card details are transferred to or held by Simon King wildlife . All transactions take place via connections secured with the latest industry standard security protocols.

What do I need to provide when I make a purchase?
If you want to make a purchase with Klarna you need to provide your name, address and email address. For some orders you may need to provide your mobile number or date of birth, too. All information will be sent to your email address, including payment reminders and links to your online statements. It’s very important, that you give us the correct details, as otherwise you will not receive the payment information and so be liable for delayed payment fees.

PAYMENT BY PAYPAL

Our PayPal option will remain as before.We use PayPal, the trusted leader in online payments. PayPal helps protect your credit card information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is never shared with us. We do not store credit card details nor do we share customer details with any 3rd parties

DONT HAVE A PAYPAL ACCOUNT?  DONT WORRY!.  Select Paypal as your payment option then select the option to checkout as a guest.  Here you you will be prompted to enter your debit/credit card details. No Paypal account required. We do not store credit card details nor do we share customer details with any 3rd parties

BACS Payment

If you would prefer to pay directly into our account please choose this option during checkout.  Our Bank details are Sort Code 30-98-21 Account Number 31228660

Delivery
All postage prices are for delivery to mainland UK only. Some larger Items being sent to the Highlands of Scotland, Northern Ireland, the Channel Islands, Isle of Man or any other off mainland UK location may incur additional charges.  We are quite happy to send items to these locations and overseas and request that you contact us prior to placing an order to enable us to provide you with a quote.  Any orders placed that haven’t had a price agreed will be cancelled

Please note we  send items Monday – Friday only.  Any orders received after 2pm will be sent the next working day wherever possible. We will endeavour to dispatch your order within 1 – 2 working days of receipt. We use a courier service as well as Royal Mail. If you want your item on a next day service, please select Express Delivery during checkout. Express Delivery is £6.95 – WE DO NOT OFFER A SATURDAY DELIVERY SERVICE AS STANDARD. IF YOU REQUIRE A SATURDAY DELIVERY PLEASE CONTACT US FOR A QUOTE.

Our postage charges are staggered according to the total amount of your order:-
For total order values up to £9.99 – Delivery is £1.95
For orders between £10.00 – £24.99 inc – Delivery is £2.95
For orders between £25.00 – £49.99 inc – Delivery is £4.50
For orders over £50.00 Delivery is FREE – Please note this excludes large and bulky items. Contact us for details

 

Simon King Shop cannot be held liable for any item that has been dispatched within our stated time schedule but delayed due to the postal or courier services.

 

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